Managed Services
We're Part of Your Team


Business Managed Services

You need tech support, but you don't need your own I.T. Department. That's where we come in. Technology covers so many different facets of your business and our support teams have them all covered. Our Managed Services offer an on-site and proactive service delivery to ensure that your business can run efficiently and effectively, for a minimum cost. Our monthly support options will ensure that all of your needs are met.

How we can help

What is Managed Services?

on-site support

Your dedicated I.T. Manager can provide proactive monitoring, system updates, and regular maintenance to keep your operations running smoothly. With the added support of the diverse skills of our I.T. Lady team, you can focus on your business while we provide peace of mind and efficient support whenever you need it.

systems audit

Our audit service provides a comprehensive evaluation of your systems and processes, identifying areas of improvement and potential risks to ensure optimal performance and security. Through thorough analysis and expert insights, we help you streamline operations and make informed decisions to drive growth.


Our onboarding process is designed to seamlessly integrate our services into your organisation, ensuring a smooth transition and minimizing disruption. We take the time to understand your specific needs, provide clear communication, and offer ongoing support to ensure a successful partnership. We ensure

backup & storage

Our reliable backup systems provide regular backups and data recovery options, safeguarding against data loss. With our scalable cloud storage solutions, you can securely store and access your files from anywhere, enhancing collaboration and data resilience.


Our skilled technicians ensure that your network is optimised for performance, security, and scalability, minimising downtime and maximising productivity. With our expertise and prompt response, we provide reliable network support that enables your business to operate seamlessly and stay connected.

domains & email

We handle the technical aspects, ensuring smooth domain registration, configuration and maintenance. Additionally, our email setup solutions provide professional and secure email accounts with your domain. Whether you love Office 365 or Gmail, our experienced support team can setup and keep you connected.


Security is paramount to us, and we employ industry-leading measures to protect your data and systems from cyber threats. Our comprehensive security solutions encompass network security, data encryption, firewalls, and proactive monitoring to ensure the integrity and confidentiality of your information.

virtual cIo

Our Virtual CIO (Chief Information Officer) provides strategic guidance and acts as your trusted technology advisor. They align your IT strategy with your business objectives, helping you make informed decisions and prioritise technology investments. With their expertise, they oversee IT planning, vendor management, and risk assessment, ensuring optimal IT performance and supporting your overall business growth.

office 365

We assist with initial setup, migration, and configuration, tailoring Office 365 to your specific needs. Our ongoing support includes troubleshooting, training, and optimising Office 365 applications, empowering your team to maximise productivity and collaboration within the suite.



Remote Monitoring & Management, Help Desk, Managed Backup & Recovery, Security Protection, Mobile Device Management, Policy Documentation and Knowledge Base, Triage Priority on Business Critical Issues

per user / per month



Password Manager, Proactive System Management - Avoid Downtime, Part Time Staff Discounted Rate 50%* and Monthly Check in with Senior Tech

per user / per month



Fortnightly Check in with Senior Tech and Security Awareness Training & Phishing Test. Send two of your team members to our exclusive training courses every month at no additional cost

per user / per month


From mastering Excel to enhancing Outlook organisation, our upcoming training courses over the next six months are tailored to elevate your team's digital expertise. Stay ahead of the curve and ensure your team is ready for whatever the future holds with Peppermint iT's exclusive training offerings. Book your spots here

Your words not ours

Over the last 10 years, our partnership with
Peppermint iT has been invaluable, with
their leadership and technical expertise
contributing positively to our operations.

Their commitment to satisfaction is impressive. During a recent cyber security attack, Peppermint iT's swift response was commendable. Their cybersecurity experts worked diligently to address the threat. Theincident highlighted the need for a review of our overall security strategy which has also now been addressed.

Australian Writers' Guild