Tech Solutions
Infused With Care.
Tech with a touch of care to enable you to feel supported.
We deliver intelligent, comprehensive solutions tailored to empower businesses and drive success. By aligning with your unique goals, we provide visionary, purpose-driven results with a focus on care, efficiency, and lasting impact
Our approach ensures measurable value, optimising productivity, enhancing security, and streamlining operations. With a clear focus on maximising your return on investment, we help you save time, reduce risks, and drive meaningful growth.
Unlock Your IT Potential: Take Our IT Readiness Test Today!
This test provides a clear roadmap for optimising your technology resources, ensuring your business is well-equipped to meet future challenges and opportunities. Take advantage of our free 30 minute Tech Check on completion!
Proactive Monitoring: Identify and resolve IT issues before they impact your business operations.
Comprehensive IT Support: Tailored solutions for seamless functionality, with 24/7 remote support.
Scalable Cloud Services: Secure, flexible cloud solutions designed to grow with your business.
Advanced Cybersecurity: Protect your business from threats with cutting-edge tools and real-time monitoring.
Compliance Solutions: Ensure your systems meet industry standards like GDPR and Essential 8.
Backup & Disaster Recovery: Safeguard your data with robust backup strategies and rapid recovery options.
CRM Implementation: Streamline customer management with tailored CRM solutions.
Automation & Integration: Improve efficiency by automating workflows and connecting systems.
Digital Asset Management: Organise and protect your critical business assets with ease.
Skill Development: Empower your team with tailored training on IT tools and systems.
Security Awareness: Educate employees on best practices to reduce cybersecurity risks.
Productivity Workshops: Equip staff with skills to maximise the use of productivity tools like Office 365, and AI.
Business
We enable businesses to embrace and utilise IT, making complex tech simple so you can focus on what you do best. Our solutions are tailored to your unique business and we immerse ourselves in your processes. Premium support services with a difference - attention to detail, proactive, careful and purpose driven results.
You need tech support, but you don't need your own I.T. Department. That's where we come in. Technology covers so many different facets of your business and our support teams have them all covered. Our Managed Services offer an on-site and proactive service delivery to ensure that your business can run efficiently and effectively, for a minimum cost. Our monthly support options will ensure that all of your needs are met.
Security is paramount to us, and we employ industry-leading measures to protect your data and systems from cyber threats. We can perform a security audit for you, and then package up the best solution for you and your business. This can be a stand-alone solution or part of your ongoing support plan with us.
Our in-house computer training offers a personalised and cost-effective approach that can boost employee skills, productivity, and collaboration, resulting in long-term benefits for your organisation.
Our IT strategic advisory involves providing expert guidance and recommendations to align your IT initiatives with your overall business goals. Our advisory services help you develop an IT roadmap, evaluate emerging technologies, and make informed decisions to maximise the value and impact of your IT investments.
Digital
We notonly create beantiful and functional websites, but we ensure that all of your back end tech systems work seamlessly together -creating end to end solutions. .
We specialise in creating dynamic and visually appealing websites that captivate audiences and meet the unique needs of our clients. Our team of talented web designers and developers work closely with you to understand your goals, brand identity, and target audience. Our expertise in back-end development and integrations allows us to provide you with a seamless digital ecosystem, empowering your website to function as a powerful tool in achieving your business objectives.
Whether you're starting from scratch or looking to revamp your existing brand, we provide strategic guidance and creative solutions to create a memorable and impactful brand that resonates with your audience. Trust us to elevate your brand presence and make a lasting impression in the market.
Our experienced team of marketers develops customised marketing campaigns tailored to your specific needs and objectives. We offer comprehensive solutions, including digital marketing, social media management, search engine optimisation (SEO), content creation, and paid advertising. Whether you're looking to increase brand awareness, drive website traffic, or generate leads, we employ data-driven approaches to maximise your marketing RO.
Our SEO services are designed to boost your online visibility and improve your search engine rankings. We employ a strategic approach to optimize your website, making it more search engine-friendly and ensuring that it ranks higher in relevant search results. Our team conducts thorough keyword research to identify the most relevant and valuable search terms for your business. We then optimise your website's structure, meta tags, content, and other elements to align with these keywords and improve its overall search engine performance.
In addition to our web services, we also provide training programs to empower you to create or update your own website. On completion of a website build, we provide a comprehensive handover guide to enable you to continue updating and working on your website yourself.
Home
We are passionate about enabling home users to feel supported with technology.
No problem is too big or too small - from setting up a home office to support using your iPad.
We have brilliant resources to enable home users to feel confident about their technology.
Security is paramount to us, and we employ industry-leading measures to protect your data and systems from cyber threats.We can perform a security audit for you, and then package up the best solution for you and your family. This can be a stand-alone solution or part of your ongoing support plan with us.
Our comprehensive home computer support offerings ensure that you have access to professional assistance for all your technology needs, providing peace of mind and a reliable solution to any computer-related challenges you may encounter.
Our IT strategic advisory involves providing expert guidance and recommendations to align your IT initiatives with your overall goals. Our advisory services help you evaluate emerging technologies, and make informed decisions to maximise the value and impact of your IT investments.
Our in-house computer training offers a personalised and cost-effective approach that can boost your skills, productivity, and collaboration, resulting in long-term benefits.
Empower yourself by Joining the T-Club for ongoing support, great value and peace of mind. All your home tech issues resolved.Monthly membership starts from only $29.95 which you'll save in your first visit. Feel confident, comfortable and empowered with technology.
A word from our Founder.
At Peppermint IT, our unwavering commitment to clients, community, and quality drives everything we do. We prioritise efficiency through streamlined processes and innovative technologies, delivering prompt, effective solutions tailored to your needs. With technical expertise and a human touch, we approach every interaction with empathy, understanding, and a genuine desire to help.
As one of Australia’s first female founders of a tech support business, I’m passionate about empowering small business owners to get more ROI from their IT investments. Our focus is on improving productivity, enhancing security, and creating systems that save time for you and your team. We take the geek out of tech and infuse it with care, helping your business thrive
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Empowering Through Technology
As the charitable arm of Peppermint IT, I.T. Lady Connect works closely with its sister organisation to bring the same care and technical expertise to our community initiatives. While Peppermint IT supports businesses with cutting-edge IT solutions, IT Lady Connect focuses on giving back,creating opportunities for connection, growth, and independence.
Together, we’re making technology accessible to everyone, empowering both businesses and individuals to succeed
At IT Lady, we’re dedicated to bridging the digital divide by empowering individuals and communities with the skills and confidence to thrive. Through our Digital Mentorship and Inclusion programs, we focus on under represented groups and older Australians, offering hands-on education,training, and access to essential tools. With a blend of empathy and expertise,we ensure every participant feels supported, valued, and capable of navigating the digital landscape.
IT Lady Connect is a registered charity with the ACNC and has its own dedicated site where you can learn more about our programs and how to get involved.
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Book a support call or chat to our team.
Chat to one of our friendly team members today regarding your enquiry, project, website or tech support needs, or pop into our office in the heart of North Sydney for a face to face appointment and a cup of tea.